Refund policy
Last Updated: November 10, 2026
MyAutoStyle ("MyAutoStyle," "we," "us," or "our") is operated by CaliforniaKG LLC. Every Premium Custom-Fit Dashboard Mat and Premium Custom Hood Cover is made to order for your vehicle and your chosen design. This policy explains what happens if something is not right with your order.
1. Before we produce your order
Please check your vehicle details (make, model, year and trim) and your design carefully before completing checkout. Because every product is made to order, production starts after your order is placed.
Cancellations: you may cancel your order free of charge within 24 hours of placing it, as long as production has not started.
2. If we made a mistake
If you receive a product that does not match your order because of an error on our side (for example, the wrong design, the wrong vehicle fit compared with the details you selected, or a manufacturing defect), you will receive a full refund. Return shipping is free in this case.
3. If the product was damaged or lost in delivery
If your order arrives damaged, or is lost or delivered incorrectly by the shipping company, you will receive either a refund or a free replacement order.
4. If you change your mind
If your product is correct and free from defects, but you simply change your mind after receiving it, we will refund 50% of the product price. Because every item is custom-made for your vehicle and design, the remaining 50% covers the production costs of your personalized product.
To qualify:
- The product must be returned unused, in its original condition and packaging.
- The return request must be made within 14 days of delivery.
- Return shipping costs are paid by the customer.
- The $9.99 shipping fee is not refundable.
5. How to request a return or refund
Email us at info@californiakg.com within 7 days of delivery for damaged, defective or incorrect items, or within 14 days of delivery for change-of-mind returns. Please include:
- Your order number
- Clear photos of the product and, if relevant, the packaging
- A short description of the issue
We will reply with the next steps and the return address. Please do not send a product back before contacting us.
6. Refund timing
Approved refunds are issued to the original payment method within 5–10 business days after we confirm the return or the issue. Your bank or card provider may need additional time to show the refund.
7. Contact
MyAutoStyle — CaliforniaKG LLC
601 E Anapamu Street, Apt 309, Santa Barbara, CA 93103, United States
Email: info@californiakg.com
Phone: +1 818 299 3907
WhatsApp: +1 805 946 4904
Website: https://myautostyles.com